A doctor speaking with a patient seated on an examination table in the evening, with a wall clock and lit city windows behind them

After Hours Medical Care

When the clinic is closed, patients can access care through a partner Primary Care Network for medical concerns that need prompt attention but are not emergencies.

This referral pathway is only for needs that are urgent but not emergencies. It is not a substitute for calling 911 in a true emergency.

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Frequently asked questions

What counts as a need that is urgent but not an emergency?
Concerns that need attention before your next scheduled appointment but do not put your life at risk, for example a worsening infection or a medication question. A true medical emergency always means 911 or the nearest emergency department, not this pathway.
Which Primary Care Network do I contact?
It depends on your family doctor: Dr. Reem Hamdi's patients are referred to Mosaic Primary Care Network, and patients of all other Blue Diamond family physicians are referred to Calgary West Central Primary Care Network.
Does this apply to every patient at the clinic?
Yes. Every Blue Diamond patient has a pathway for care after hours: Dr. Reem Hamdi's patients are referred to Mosaic Primary Care Network, and patients of all other Blue Diamond family physicians are referred to Calgary West Central Primary Care Network.
Is there a cost for PCN care after hours?
Contact the relevant Primary Care Network directly for their current fee and coverage information. This isn't something our clinic bills for, since the care is delivered by the PCN partner.
What if I'm not sure whether it's an emergency?
When in doubt, treat it as an emergency and call 911 or go to the nearest emergency department. It's always safer to be assessed by emergency services than to wait.